Customer Engagement

Deliver smarter, faster, and more transparent customer engagement with Maptaskr Power Maps — built natively for Microsoft Power Pages.

Transform Customer Engagement With Intuitive Maps

Maptaskr Power Maps enhances Microsoft Power Pages and Dynamics 365 Customer Service with intuitive, map-driven experiences that make interactions clearer, faster, and more engaging. Customers, partners, and citizens can view, submit, and track requests or cases directly on a map — providing instant context, reducing back-and-forth, and improving resolution times.

Whether powering customer self-service portals, partner engagement sites, or public-facing applications, Maptaskr Power Maps connects location data with business workflows to deliver a unified, location-aware experience — all within your secure Microsoft environment.

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Overview

Organizations often struggle to manage customer interactions across disconnected systems and data sources — making it hard to provide clear, consistent, and location-aware service. Maptaskr Power Maps solves this by embedding advanced mapping and geospatial intelligence directly inside Microsoft Power Pages — giving customers, agents, and managers a unified view of every interaction.

From visualizing customer requests and service areas to enabling map-based submissions and case tracking, Maptaskr delivers a connected, intuitive experience across portals and engagement channels. Built specifically for Power Pages, it improves visibility, collaboration, and responsiveness — all within your secure Microsoft environment.

Why Use Maptaskr in Your Portal?

Portal Mapping
Interactive Customer Experience

Turn static forms into intuitive, map-driven interactions so users can visualize locations, assets, and requests in real time.

Faster Service
Faster Service & Resolution

Let customers and staff quickly locate information, report issues, and track progress directly through interactive maps.

Unified View
Unified View of Engagements

Combine customer and geospatial data in one place to manage cases, assets, and stakeholders with full spatial context.

Self Service
Self-Service Empowerment

Enable customers, partners, or citizens to explore, submit, and update details through simple, easy-to-use mapping tools.

Security
Secure by Design

All data stays in your Microsoft tenant with enterprise-grade security, compliance, and role-based access controls.

Ease of Use
Built for Everyone

No geospatial expertise required — deliver intuitive, no-code mapping experiences that anyone can use with confidence.

How It Works

Maptaskr Power Maps deploys instantly within your Microsoft environment — no external setup or tools required. With a single click, the Power Pages solution is ready to use, featuring pre-configured maps, data layers, and components built for Microsoft Power Pages. It allows organizations to create dynamic, map-driven experiences for customers, partners, and stakeholders directly within their portals.

For organizations integrating with enterprise Geospatial platforms such as Esri ArcGIS, Maptaskr Power Maps connects seamlessly, combining authoritative spatial data with web forms and portals to deliver a single, trusted view of your external engagements.

And for those who need more flexibility, Power Maps can be extended to include additional maps, layers, or custom configurations — giving you full control to tailor each experience to your organization’s unique needs.

Real-World Applications

Display customer requests and assets on an interactive map for improved visibility.

Enable self-service submissions and updates through Power Pages linked to mapped records and data.

Identify service trends, high-impact regions, or recurring requests across customer and public portals.

Visualize and analyze engagement data geographically to improve response time and collaboration.

Combine business and geospatial data to create transparent, map-driven insights for portal users.

What Customers Say

“This functionality has been game-changing. It’s allowed us to complete maintenance works on the first try, saving hours of unnecessary searching and enabling us to resolve issues faster.”


– Technology Manager, Melbourne Airport

Ready to Elevate Your Customer Experience With Interactive Maps?

Request a Demo